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Posts Tagged ‘enterprise-it’

The problem:
SharePoint workflows, which are based on Microsoft WF, are a great way to automate processes that require human interaction and can be easily managed through SharePoint designer, without any custom development. But when it comes to automating IT processes, Microsoft provides us with another workflows engine called Orchestrator (part of System center). The Orchestrator has a variety of activities and integration packs that make him a powerful tool for implementing IT runbooks.
I needed a solution for users who design SharePoint’s workflows, using the SharePoint designer, to easily create workflows that will include execution of Orchestrator’s runbook. Using the SharePoint OIP (Orchestrator Integration Packs) you can monitor a SharePoint list for a change and execute a runbook as a result (as described here). However, this monitoring approach is based on pooling, so for example, if I’m using the default 30 seconds for pooling interval with the above approach for a task that is usually required once a week, it will generate more than 20,000 unnecessary queries against the SharePoint. Then, when the user will update the list’s item it will take up to 30 seconds before the workflow will start.
And so, it would seem that triggering the runbook from SharePoint will be a much better solution.

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